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Privacy Policy

Effective Date: December 25, 2024

Watch Hive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Account Information

When you create an account, we collect:

  • Sign-in credentials: Depending on your chosen sign-in method:
    • Email address and password (passwords are securely hashed and never stored in plain text)
    • Phone number (for SMS-based authentication)
    • Information provided through Apple Sign-In or Google Sign-In (name, email)
  • Profile information: Display name, life stage preference, gender (optional), and avatar selection

User-Generated Content

We collect content you create within the app:

  • TV show ratings: Your 1–10 ratings for television shows
  • Skipped shows: Shows you choose to skip in the Discover feed

Social Features

If you use our social features, we collect:

  • Friend connections: Your friend list and friend codes
  • SMS invitations: When you invite friends via SMS, your device's contacts are accessed locally to select recipients. Contact information is not uploaded to our servers.

Technical Information

We automatically collect:

  • Crash reports: Error logs and diagnostic information to improve app stability
  • Push notification tokens: Device tokens to deliver notifications you opt into

How We Use Your Information

We use your information to:

  • Provide and maintain the Watch Hive service
  • Display your ratings and enable friend-based recommendations
  • Send notifications you have opted into (friend requests, friend activity)
  • Diagnose technical issues and improve app performance
  • Respond to your support requests

Third-Party Services

We use the following third-party services to operate Watch Hive:

  • Supabase: Secure database hosting for your account and ratings data
  • Sentry: Crash reporting and error monitoring (receives anonymized error logs)
  • Knock: Push notification delivery service
  • TMDB (The Movie Database): TV show metadata and images (no user data shared)
  • Trakt: Community ratings and statistics (no user data shared)

These services have their own privacy policies and handle data according to their terms.

Data Sharing

We do not sell, rent, or trade your personal information. We share data only:

  • With friends you connect with (your ratings and profile are visible to your friends)
  • With third-party services listed above, solely to provide app functionality
  • When required by law or to protect our legal rights

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information in your profile
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format

To exercise these rights, contact us using the information below.

Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Watch Hive is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of Watch Hive after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at: Email: hello@watchhive.co

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